Refund Policy
Effective Date: 10 June 2025
Last Updated: 10 June 2025
At La Casa Discoteca, we want all our guests to have a great experience. Please read our refund policy carefully before making a purchase.
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1. Event Tickets and RSVPs
All sales for event tickets, RSVPs, or entry to La Casa Discoteca events are final and non-refundable, unless the event is cancelled by us.
We do not offer refunds for:
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Change of plans
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Illness
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Missed events
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Venue or time changes (unless significantly altered or cancelled)
In the rare event that an event is cancelled by La Casa Discoteca, ticket holders will be contacted and offered a refund or alternative option where applicable.
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2. Merchandise & Goods Purchased Online
If you purchase physical goods (such as merchandise) through our website, you are entitled to a refund in accordance with the Consumer Contracts Regulations 2013. This includes:
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A 14-day cancellation period from the day you receive your item
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A full refund upon return of the item, provided it is unused and in original condition
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Return shipping costs are your responsibility unless the item is faulty
To request a return or refund for goods, please contact us at:
📧 bruin@lacasadiscoteca.com
We will provide instructions on how to return your item. Once received and inspected, we will issue a refund to your original payment method within 14 days.
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3. Contact Us
For any questions about this policy, please contact: